Q1.What are your terms of payment?Answer:T/T 30% is the deposit, and 70% before delivery. Before you pay the balance, we will show you the photos of the products and packaging.
Q2. What are your delivery terms?
Answer: EXW, FOB, CFR, CIF and so on.
Q3. How about your delivery time?
Answer:Generally, it takes 7-10 working days after receiving your advance payment. The specific delivery time depends on the item and quantity of your order.
Q4. What is the warranty of our machine?
Answer: Our host enjoys a one-year warranty(except hammer), during which all Damaged parts can be replaced with new ones. We
provide machine installation and operation video.
Q5. What are your packing conditions?
Answer: LCL goods generally use standard export wooden cases, and the full case goods are fixed.
Q6. Do you test all goods before delivery?
Answer: Yes, we conducted 100% tests before delivery. We will attach the inspection report of each machine.
Q7. Do you give priority to providing vulnerable parts to trading customers?
Answer: Yes, we have the records of your customers and are more willing to provide them with accessories.
Q8: How do you maintain a long-term good relationship with our business?
Answer: 1. We maintain good quality and competitive prices to ensure the interests of our customers;
2. We respect every customer and treat them as friends, no matter where they come from We all sincerely do business and make friends.
Q9. Do you have a certificate for your machine?
Answer: All our products have CE and ISO9001 certificates.
